Answer a few quick and easy questions from our pharmacists to see what treatments you’re eligible for

About You
Are you aged between 18 and 65?
This question is required.
Have you been diagnosed by your GP, nurse or pharmacist with cold sores (herpes labialis)?
This question is required.
Medication
Are you currently taking any of the following medication (including over the counter, prescription or recreational drugs)?

cimetidine (used to treat peptic ulcers) probenecid (used to treat gout) raloxifen medicines that suppress your immune system (e.g. mycophenolate mofetil; ciclosporin; tacrolimus; methotrexate) theophylline and aminophylline (used in asthma and other breathing problems) zidovudine (used in HIV infection) any medicine which affects the kidneys, including aminoglycosides, organoplatinum compounds, iodinated contrast media, pentamidine, foscarnet

This question is required.
Agreement
Do you understand that outbreak treatment should be initiated at the earliest symptom of a cold sore eg tingling, itching or burning sensation?
This question is required.
Do you understand that if your symptoms are getting worse and the sores have not healed after 10 days you must see your doctor?
This question is required.
Do you agree to the following?

You will read the patient information leaflet supplied with your medication You will contact us and inform your GP of your medication if you experience any side effects of treatment, if you start new medication or if your medical conditions change during treatment. The treatment is solely for your own use You have answered all the above questions accurately and truthfully. You understand our prescribers take your answers in good faith and base their prescribing decisions accordingly, and that incorrect information can be hazardous to your health.

This question is required.
Health
Do you have an allergy (hypersensitivity) to medicines containing Aciclovir or Valciclovir or Famacilovir or Penciclovir?
This question is required.
Are you pregnant, breast feeding or possibly pregnant?
This question is required.
Have you been diagnosed with any of the following conditions?

Liver problems Kidney problems Any condition affecting the immune system i.e. cancer, HIV etc Nervous system abnormalities Electrolyte abnormalities Any serious medical condition which may require immediate hospitalisation

This question is required.
Symptoms
Do you have any of the following symptoms:

Mouth ulcers /lumps lasting more than 3 weeks Painful red and white patches on the inside of the mouth Fluid filled blisters/crusts on the lips

This question is required.

Complete our 2 minute consultation

We’re almost done! M.Asad Sharif To make sure this treatment is safe for you to take, we just need you to answer a few questions.

M. Junaid Nadeem

Head of Pharmacy

Confidential & Secure
Our prescribers will review your details in complete confidence
Your medication will be delivered in plain unlabelled packaging
Appears on your statement as “DirectMedicines”
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Need help?

If you need help with this medical assessment, contact our helpline:
0161 706 1964
or use our contact form.